Frequently Asked Questions - NGN Learning
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FAQs

What is e2e? (Educators to Educators)

The e2e is a place for educators to collaborate and share their creative work with one another. NGN is the first marketplace in India where educators can buy and sell their educational materials. The e2e can be used to streamline and collect educational resources for the purpose of trading and teaching in the classroom.

 

Why Should I Join NGN? What Are Major Benefits?

 

 

Who are Educators?

Anyone who wishes to teach are NGN Educators. Period.
 
But here are our typical users. Teachers – private, public or retired; tutors, homemakers desire to earn money from home, Bloggers, learners want to make it on their own, professionals service providers and agencies.
 

Understanding Educator’s Top Challenges

I am an educator, why Should I join NGN?

I am an Educator, Why Should I Sell/Share My Creative Work?

 

 

How Does Selling on NGN works?

Selling on NGN is easy.
  1. List your creative work on your branded store.
  2. Customers make a purchase after browsing your product offering.
  3. You will receive a notification of purchase.
  4. Our platform will release the digital files that you have provided.
  5. Customers receive confirmation of digital file shipment.
  6. Customer can download the file and also add to his/her dashboard collections.
  7. NGN will deposit the funds into your account after deducting platform fees.

    What Type of Contents I Can Create and Sell?

     

    What File Formats are Supported by NGN Which I Can Sell?

      • Adobe files
    • .pdf: Portable Document Format universal document
    • .flv: Flash Video for Adobe Flash Player
    • .swf: ShockWave Flash
    • .ai: Illustrator:
    • .indd: InDesign
    • .psd: Photoshop
    • .ps: Postscript
    • .eps: Encapsulated PostScript
      • Audio and Video files
    • .Avi: Audio interleave movie or sound file
    • .gif: Graphics Interchange format
    • .mpeg: MPEG 1 and 2 digital audio and video
    • .mpg: MPEG 1 and 2 digital audio and video
    • .mp3: MPEG 3 digital audio
    • .mp4: MPEG 4 digital audio and video
    • .m4a: MPEG 4 digital audio and video
    • .m4v: MPEG 4 digital audio and video with Digital Rights Management
    • .mov: MPEG 4 video file, Apple Quicktime
    • .ram: Real Audio Metadata
    • .rm: RealMedia audio and video
    • .tif: Tagged Image Format, publishing and graphic design
    • .tiff: Tagged Image Format, publishing and graphic design
    • .wav — PC/Windows CD-quality digital audio
    • .wmv — Windows Media Video
      • Google App files
    • Google Docs
    • Google Forms
    • Google Sheets
    • Google Slides
    • Google Drive folders
      • Microsoft App files
    • aac, adt, adts: Windows audio
    • accdb: Access database
    • accde: Access execute only data
    • Accdt: Access database template
    • .els: Excel workbook before Excel 2007
    • .doc: Word document before 2007
    • .docx: Word document after 2007
    • .doom: Word macro-enabled document
    • .dot: Word template before word 2007
    • .dotx: Word template
    • .exec: PC/Windows executable program
    • .xls: Excel spreadsheet pre-2007
    • .xlm: Excel macro before Excel 2007
    • .xlsm:Excel macro-enabled workbook after Excel 2007
    • .xlt: Excel template before Excel 2007
    • .xltx: Excel template after 2007
    • .xlsx: Excel spreadsheet after 2007
    • .csv: comma-separated values
    • .ppt: PowerPoint presentation before 2007
    • .pptx: PowerPoint presentation after 2007
    • .pps: PowerPoint slide show presentation before 2007
    • .ppsx: PowerPoint slide show presentation after 2007
    • .pub: Publisher
      • Image files
    • bmp: Bitmap image for PC
    • .gif: Graphic Interchange Format image
    • .jpeg Common image produced by digital cameras and photographic image
    • .jpg:Common image produced by digital cameras and photographic image
    • .png — Portable Network Graphic image
      • Text and other files
    • .bnk: ExamView Question Bank
    • .dot — Graphviz Graph Visualization Software
    • .rtf: Rich Text Format
    • .txt: Plain text
    • .Wpd: WordPerfect Document
    • .epub: E-Pub free and open e-book format
    • .flp: Promethean ActivPrimary or ActivStudio interactive lesson plan
    • .flipchart: Promethean Activeinspire or Activeboard interactive content
    • .inK: Mimio whiteboard
    • .key: Apple Keynote presentation software
    • .knt: KeyNote tabbed notebook and personal information manager
    • .notebook: SMART Technologies SMARTboard content
    • .ods: OpenOffice spreadsheet
    • .zip: MEHCommon archive usually containing multiple internal files
    • .EXE: Windows application
    • .ZIP: Popular compression format
      • Web files
    • .htm — Hypertext Markup Language for all web browsers
    • .html — Hypertext Markup Language for all web browsers

What do I need to register as a seller on NGN?

You will need the following information to register:
  • Your contact details including email and phone number
  • Your business/brand details
  • About you and your business
  • Tax Registration Details (PAN and GST).
  • GST Details are mandatory if you are listing taxable goods and need to be provided at the time of registrationDon’t have GST yet? You can apply here: https://cleartax.in

Can I sell without having a website?

Yes. You don’t need a website to sell at NGN. You will get your own branded store which can be used for promotional purposes.

Can I sell outside India?

Yes. But your earnings and payout will be in INR.

What Are Fees Structure to Sell on NGN?

As of January 1, 2021
 BasicPremium(limited time only)
Membership Fees₹0₹0
NGN Commission10% on all sells

10% on all sells

At NGN, resources you purchase are delivered electronically. Unlike a t-shirt or a book, you can’t (really) return a PDF, Word document, or other file once you’ve downloaded it. For that reason, all sales on NGN of digital resources are considered final and nonrefundable.

We get though that things don’t always go as planned, so we offer refunds in a few limited circumstances. If your purchase falls into one of the exceptions listed below, you may be eligible for a refund.

Refund requests must be submitted within one year of your purchase and are granted on a case-by-case basis.

Compromised Resource File- A resource file is damaged or is missing content. Example: A thumbnail or preview is uploaded instead of the resource itself.

Misrepresentation- A resource preview and/or description misrepresents what is actually contained in the resource. (Requests are subject to NGN review.)
Example: A product description states there are 50 multiple choice questions in a resource but instead there are 50 true or false questions.

Technical Limitations— You are unable to access a resource because the technical requirements aren’t included in the resource description.
Example: A resource is a Notebook file but this is not listed anywhere on the product page.

Duplicate Purchase— You purchase the same resource twice.
Example: You purchase a resource contained in a specific bundle and then later purchase that bundle within one year of the original purchase.

File Download Status— You purchased a resource but never downloaded the file from your “My Purchases” page. (Verified by NGN).
Example: You purchased a third grade resource over the summer (that you did not download) and find out you are teaching second grade next year.

If your purchase meets these guidelines, you can submit a refund request here. As part of your request, be sure to include the resource name, your concerns about the resource, and any specific examples or details you might have. Screenshots welcome!

FAQ For All Children

Our platform focuses on preventive mental healthcare for children and teens, emphasizing Social, Emotional, Ethical, and Logical Learning (SEEL).

SEEL is adapted from SEL, established in Western countries for over 50 years and forms the basis of our offerings.
South Asian countries, like India, recognize the significance of integrating SEL into the core curriculum, aligning with educational policies like NEP 2020 and NFC 2023.
Our SEEL program is suitable for children aged 5 to 17 years.

SEEL equips children with essential emotional skills, helping them manage issues like anger, sadness, frustration, and anxiety, even if they appear “normal.”

Just as mastering basic math is essential before tackling advanced calculus, early emotional resilience and mental fitness are vital for coping with life’s challenges and changes.
Parents actively participate through regular Parent-Teacher Meetings (PTMs) held every month.
We offer flexible options, including quarterly, semi-annual, and annual plans, to cater to parents’ preferences and their children’s needs.
The initial fee acknowledges the expertise of our counselors, who hold Master’s (MS) and Doctorate (PhD) degrees. Your child will receive a personalized SEEL assessment report in the first session.
These reports provide valuable insights into your child’s emotional well-being, helping us tailor the program to their specific needs.
NGN Learning operates under NGN Soft Inc. in the USA and Sanjeev Tanna Education Private Limited (STEPL) in India.
Our team consists of early childhood experts and clinical psychologists, ensuring the highest level of care for your child.
Yes, our SEEL programs are conducted virtually and have been proven to be highly effective.
Our focus on preventive mental healthcare and SEEL sets us apart, as we believe in equipping children with lifelong emotional skills.
Absolutely, our SEEL program is designed to be inclusive and caters to both mainstream and special needs children.
We have robust measures to protect your child’s privacy and data security during all virtual interactions.
The primary goal of SEEL is to help children develop the emotional strength to face life’s challenges, problems, conflicts, and changes effectively.
You can enroll your child by visiting our website and following the enrollment instructions.
While individual results may vary, many parents have reported significant improvements in their child’s emotional well-being, behavior, and ability to cope with various life situations after participating in our SEEL program.

FAQ For Special Needs Children

“Special needs children” refer to individuals who may require additional support, accommodations, or interventions to address various physical, cognitive, emotional, or behavioral differences or disabilities that impact their daily lives and development. This term encompasses a diverse spectrum, including but not limited to children with autism spectrum disorders, attention-deficit/hyperactivity disorder (ADHD), learning disabilities, speech and language disorders, sensory processing issues, developmental delays, emotional and behavioral disorders, and other cognitive or physical impairments. Our platform specializes in providing Preventive Mental Healthcare Therapy based on SEEL (Social, Emotional, Ethical, and Logical) principles, tailored to meet the unique needs of children with a wide range of conditions, including autism, ADHD, learning disabilities, sensory processing issues, and other special needs that may affect their mental well-being.
SEEL therapy takes a holistic and personalized approach, addressing emotional resilience, ethical understanding, and logical thinking. It’s designed to offer more effective and satisfactory results than traditional therapies, benefiting children with various special needs.
SEEL therapy is specifically designed to cater to the needs of children with a wide range of special needs, offering a comprehensive and individualized approach to their mental health.
Our SEEL program is suitable for children of varying ages, including those with autism, ADHD, learning disabilities, sensory processing issues, and other special needs.
SEEL therapy recognizes that progress varies among children. It offers ongoing support and strategies tailored to each child’s unique pace and needs, aiming for gradual improvement, regardless of their specific special needs.
Yes, parents are encouraged to actively engage in their child’s therapy journey through regular communication and participation in the therapy process, regardless of their child’s special needs.
Our platform offers specialized Preventive Mental Healthcare Therapy based on SEEL, focusing on the holistic well-being of children with diverse special needs. We aim to provide a more effective and satisfactory experience for all children.
While individual results may vary, SEEL therapy aims to enhance your child’s emotional resilience, ethical understanding, and logical thinking, which can lead to improved overall well-being, regardless of their specific special needs.
We have stringent measures in place to protect your child’s privacy and ensure data security during all virtual interactions, respecting the privacy of children with diverse special needs.
To begin, you can purchase the first session for Rs. 199. This session includes an initial assessment to understand your child’s specific needs and create a tailored plan for their therapy journey, regardless of their special needs.
The first low-cost fee helps us cover the cost of the initial assessment conducted by our qualified therapists, ensuring a personalized and effective approach to your child’s mental healthcare, regardless of their special needs.
Just as mastering basic math is essential before tackling advanced calculus, early emotional resilience and mental fitness are vital for coping with life’s challenges and changes. SEEL programs are termed “preventive” because they focus on nurturing children’s essential social, emotional, ethical, and logical skills from an early age. By enhancing emotional resilience, ethical understanding, and logical thinking, SEEL therapy equips children with the tools to manage their mental well-being proactively. This proactive approach can help prevent future mental health issues and promote long-term mental wellness.
Yes, we offer flexible program options to cater to your child’s specific needs, ensuring a personalized approach to therapy, regardless of their special needs.
The timeline for results varies from child to child. Still, SEEL therapy is designed to be a gradual and progressive journey supporting your child’s development over time, regardless of their special needs.
Parents play a vital role in supporting their child’s progress by actively participating in therapy sessions, implementing strategies at home, and maintaining open communication with therapists, regardless of their child’s special needs.
We recommend checking with your insurance provider or relevant government programs to determine if SEEL therapy is covered under your plan, considering the specific special needs of your child

FAQs For The K12 School Program

NGNLearning.com is a platform that provides preventive behavioral mental healthcare services to schools. We offer a range of resources and tools to support the well-being of students, teachers, and parents.
Emotional Voyager is a K-8 series of coursebooks and workbooks designed to help students develop social and emotional skills. These materials are age-appropriate and serve as valuable resources for students.
We provide teachers with training and a Teachers Resources Manual (TRM) to help them effectively implement our materials in the classroom. We aim to empower educators with the knowledge and tools to support students’ emotional and behavioral well-being.
Our platform offers a digital wallet that provides virtual therapy services to students, parents, and teachers. This feature allows easy access to mental and behavioral healthcare resources, ensuring that help is readily available when needed.
Our platform includes a patent-pending 360-degree assessment that is a benchmark for schools to evaluate students’ social and emotional skills. It helps schools identify students needing additional support, allowing for timely intervention.
The Social, Emotional, Ethical, and Logical Learning (SEEL) program is a comprehensive initiative that focuses on the development of not only academic skills but also social and emotional competencies. It’s designed to foster well-rounded and emotionally intelligent students.
Yes, the SEEL Program is inclusive and can be adapted to meet the needs of all students, including those with special needs. Our resources and training are designed to support the diverse needs of students.
Schools and educators interested in implementing our program can contact us to learn more about our services and resources. We provide support to help schools integrate our platform effectively.
We are dedicated to promoting preventive behavioral mental healthcare in schools worldwide. Our platform is available for schools and educators globally, helping students and educational institutions worldwide.
Parents can access the digital wallet for therapy to receive support and resources related to their child’s mental and behavioral healthcare. Additionally, they can work collaboratively with educators to promote their children’s social and emotional development using our program materials.

If you have more specific questions or need additional information, please feel free to contact us, and we’ll be happy to assist you.

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Copyright SANJEEV TANNA EDUCATION PRIVATE LIMITED. © 2024. All Rights Reserved